I cant add text after i used the widget text

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
I cant even add any text or edit. How can this be? "click here to add text" sound simple but harder? clicked on it so many times yet no use. Did i do wrong?
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Faizul Rizal

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  • frustrated

Posted 6 years ago

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Stefan, Official Rep

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Hello Faizul

I wanted to check your Yola account, but I couldn't find it in our system using your name or e-mail address you use in this forum. Can you please provide the e-mail address you use to log into your Yola account (no password)?

I'm not quite sure where you see "click here to add text". When you drag and drop a Text Widget from the Widget Menu onto your page, it says "Click here to edit this text". When you click into the Text Widget, you should be able to enter text. If this doesn't work for you, I will need to test this in your Yola account directly as it is no general problem at the moment.

Which browser are you using? Yola only supports Google Chrome, Firefox, Safari, and Internet Explorer.

Please provide your login e-mail as suggested above, and I will be happy to assist you further with this. Thanks.
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Faizul Rizal

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Faizul Rizal

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hello, im still wating for the reply here.
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Gop

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Hello Faizul,

May I ask if you have added any text from a word processed document such as MS Word? This can add hidden code and stop various functions on your site and in your sitebuilder.

If you can tell me your website I can check the page for you and let you know if there is anything I can see remotely?
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Mohd Faizul Rizal

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no i havent add any text and it isnt publish yet, still empty just starting to build it. This is my email that im using for the website hausinfashion@gmail.com
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Laura Thomas, Social Media Coordinator

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Hi Mohd,

I was unable to reproduce the problem you described. In addition to Stefan's question above about your browser type and version, please check out the tips in this tutorial and let us know if it addresses your problem.