If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I am sorry you are having this experience! Several users have suddenly reported this problem. It seems that people with new accounts are unable to create sites at this time. This is a bug on our side and we will work to correct it as soon as we can. I will get back to you when everything is working again. Thank you so much for reporting this issue and please be patient with us while we try to sort things out.