I cant edit text on my site is the site editor

  • 1
  • Problem
  • Updated 7 years ago
  • In Progress
Just can't add or edit text, is thier problems at the moment? I can edit only very few of the text boxes on my site this is so wierd? After i publish my site is says my sites not available :/
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Jesse Prescott

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  • really frustrated

Posted 7 years ago

  • 1
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Sanja, Official Rep

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Hello Jesse,

I am not aware of any technical issues at this time. Can you please let me know what browser and version you are using? Also, can you try updating your Flash and Java to see if that helps? You can also try using a different browser to see if that makes any difference.

If you still have trouble with this, please let me know your URL and we can investigate this further.
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Jesse Prescott

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Im using google chrome, i tried it on safari too they both are not letting me edit text, My site is now online www.kimskins.com its still not working
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diane

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It looks like you have pasted from MS Word. You will need to remove this. Copy and paste text to Notepad first then copy from Notepad and paste into the text widget on Yola. Hope this helps!
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Jesse Prescott

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No only done that on one page but thats not the page thats having the problem, im having problems on all pages i cant edit anything i have written this is so annoying
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Nazlie

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Hi Jesse

As Sanja mentioned earlier, we were experiencing some technical problems. Would you ind trying again and letting us know if you are still having the issue?
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Jesse Prescott

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She said she isnt aware
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Jesse Prescott

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and i cant edit text yet
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Nazlie

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Can you please try to clear the cache in your browser to see if this resolves the issue.
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Jesse Prescott

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tried that
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Jesse Prescott

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HELP!!!!!!!1
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Nazlie

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Hello Jesse

I can imagine that you are immensely frustrated by this issue. We took a closer look at the code on your site and see that you added a chat window on your home page. This is what is causing the rest of the page to be uneditable. I suggest that you remove the chat feature on your site so that you are able to continue editing the page.

I hope this works for you. Please let us know if the problem persists.

Nazlie