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These are the usual steps for turning your email address into a link. Can you read through them please, and let me know at what point they stop working for you?
To add an email link to your website you can either type in your link text or use an image (use the "insert image" icon on the text editing toolbar to add an image inside a text widget).
1. Highlight the text or image and click "insert link" on the text editing toolbar.
2. A link editor will open up and the third option in the link editor dialogue box allows you to create a link to an email address.
3. Simply type in your email address and click "OK". To test that the link is working, save and preview your page. When you click on your email link, an email will open up in your default email program with the address already filled in.