i cant go beyond Step 1. There is no 'continue' button

  • 2
  • Problem
  • Updated 8 years ago
  • In Progress

I am using Firefox, my cookies are on and so is Javascript.
But I can't get to Step 2.

Photo of shubhra


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  • confused

Posted 8 years ago

  • 2
Photo of Rob.B


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The issue is the domian (site) name you have chosed is already registered out there on the web somewhere!

www.joblinks.com is already an active site, try it for youself. I'm afraid you are going to have to come up with another name for your site.
Photo of shubhra


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I own joblincs.com
Even when I type that it still does not take me anywhere
Photo of Sanja

Sanja, Official Rep

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Hello shubhra

I'm sorry to hear that you're having trouble with this.

First of all, can you try clearing your cache in your browser. Here's a link with more information on how to do this: Clear cache and cookies.

Also, can you make sure that you have an updated version of flash. Click on this link.

If you have already bought a domain somewhere else, you can use it to publish your site, and still host your site with us for free! However, first you will need to configure your domain name to point to Yola. You do this by creating A records (address record) to point to this IP address: "".

We have a tutorial outlining the steps to configuring your domain: Publish to a domain you already own.

For detailed instructions for a few specific domain registrars please click on this link: Domain Configuration with GoDaddy, Register.com & other domain registrars.

Once you've pointed your domain, watch a step-by-step video on how to publish your site using a domain you already own, please see: Publish to an external domain.

Please let us know if you still have trouble with this.
Photo of shubhra


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I have cleared my cookies and cache.
My Flash version is: WIN 10,0,22,87

Now, I chose joblincs for my site name and selected "Skip and start building my site now"

It still stands still.

I want to know, is there a button I need to click after the 1st step or do I automatically get redirected to step 2?
Photo of Ruth


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Hi shubhra,

Once you have chosen your name and selected the "Skip and start building my site now" button. You need to click on the blue button that says "Next Step"

Is this option available to you?

Is it possible for you to try creating a new site on a different computer or network, to see if that makes a difference?
Photo of shubhra


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I am not getting that button and no it is not possible for me to change computers
Does that mean I wont be able to do that at all?
Photo of Marije

Marije, Official Rep

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Hi Shubhra - could you let me know what version of Firefox you are using? Could you try using a different browser like Internet Explorer or Safari to see whether you get the same result?