I Can't Load my Website So My Friends Can See!Help!

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  • Problem
  • Updated 9 years ago
  • Solved
Please help me! I wanted to show my friends my website, but I published it 3 days ago, and every time I punch in my website adress, it says "The page cannot be displayed" Here's my adress:
www.jozeemaximumdog.com
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Jackie

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  • disappointed

Posted 9 years ago

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Emmy

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Hello,
You will need to configure your domain name to point towards Synthasite.

These are general instructions on how to configure your domain to point to SynthaSite. If you require specific help with the interface of your domain name registrar, please contact them for support.

How to configure a domain name you already own:

1. Log in to your chosen domain registrar (eg. GoDaddy.com, Register.com).
2. Go to the DNS Management page.
3. Set up an A Record.
4. The IP address of your record must point to: "208.75.208.172"

Once you have configured your DNS settings, if you have all ready published your site:

1. Click the down arrow of "Update My Site"
2. Click Publishing Settings
3. Click Manage Domains
4. Enter your domain name in the field "Domain I all ready own"
5. Click Save
6. Click Republish My Site

Please note that it can take up to 48 hours (although usually less) for these changes to take effect and you need to contact your domain registrar if you need help in that regard. Feel free to forward any instructions you receive from them to us so that we can advise you further.

Regards,
Emmy
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amy witherspoon

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so i cant just use greetingandthensome.sythasite.com??? i have to go and BUY a domain?
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Emmy

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Sorry! You can use a subdomain of Synthasite. From your original post on this thread you said your address was: www.jozeemaximumdog.com. I thought you all ready had purchased this domain.

If you want to use a free subdomain of Synthasite you will be able to choose this option when you Publish your site and then you won't need to configure anything, we will take care of it.

Please let us know if you have further questions.

Emmy
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amy witherspoon

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Im sorry , i was just agreeing with the 1st person that was having problems and looks like she did purchase one from you.
Ok so mine that is a subdomain, i have published it and I can still can pull it up , and it hase been a week or so. If I send a direct link , you can click on it, but you cant type it in a browser.
Thanks for the help.
Amy
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Emmy

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No problem! What is happening is that right now your site is not yet indexed by the search engines; this can take anywhere from a few weeks to a few months and is totally out of our control, it is like this for every new website.

Once your site has been indexed people will be able to get to it using the search bar which is closer towards the center of the page, but until then people will will be able to find your site if you give them a link or if they put your address into the browser window at the top of the screen.

Hope this helps,

Emmy
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amy witherspoon

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not happy about that, but i guess it is out of your control, thanks for your help
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Jackie

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Thanks, Emmy! Whew, thought my website was a goner! So, it's gonna take a month to let it be "live"?
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amy witherspoon

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I had a friend email me and she said it worked, so it only took a couple of weeks. Thanks for your help!
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Jackie

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THANK YOU SOOO MUCH!! Now I can actually sleep tonight! Ha, just kidding! Thank you again!!
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Emmy

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Hi Jackie,
It won't take a few months for your site to be "live", people will be able to get to it using the browser window at the very top of the screen and putting in your url, it will just take time before people are able to find it using the search bar.

Now you can go get some sleep!

Emmy