I can't log in to my site!

  • 1
  • Question
  • Updated 10 years ago
  • Answered
Why can't I get into my account ? I have a site called www.animestarr.co.cc and whenever I sign in to my acount and click on my template for my site to apear, it never does. All it says is "Loading Site: Anime Starr". Thats it, I even waited for about an hour and it show up. This problem apeared a few days ago, so PLEASE help me, I need to update my site.....
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Kumby

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  • sad

Posted 10 years ago

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Marije, Official Rep

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Hey Deathnote,

Can you try another browser or network to see whether you're able to access your account. You can even try clearing your browser's cache (http://www.wikihow.com/Clear-Your-Bro...) to see whether that makes a difference.

Let us know how it goes.
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Kumby

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Thanks for helping, I recently reported the problem as a bug and they fixed it thanks. Also I was wondering why did Synthasite changed its text box, this change simply reuned my whole site. If you dont get what I mean heres an example. It use to be like this

Example
Example
Example

That was really good, NOW it like this:

Example

Example

Example

Is there anyway that can be changed ?
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Marije, Official Rep

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Hi Deathnote - you can use Shift-Enter (on Firefox and IE) to go to the next single line. If that doesn't work for you, could you let us know what style you're using?
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Kumby

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I tried that but it didnt work....hmmmm....it seems all the styles are like that for me.
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Marije, Official Rep

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What browser are you using? You can also click on the HTML button on the text toolbar and remove any paragraph tags. Be sure to remove the right ones - perhaps do it on a test page first.
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Kumby

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its not the html button its the text button....when i use to drag and drop the text button the text square would be small give no spaces if i write something but now when i drag the text button the text square is bigger giving lots of space in between each text squares
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Monique, VP of Customer Support

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We would like to investigate this. Can you tell us what browser you are using?
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Kumby

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I'm using Internet explorer
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Kumby

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SO ARE YOU GUYS GOING TO FIX IT, BECAUSE I REALLY NEED IT TO BE FIXED SO PLEASE FIXT IT!
THANK YOU!