I CANT LOGIN TO MY SITE ACCOUNT HELP!!!

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  • Question
  • Updated 8 years ago
  • Answered

ITS FRUSTRATING I CANT LOGIN TO MY SITE AND HENCE ACCESS MY SITE .
MY SITE HAS BEEN STAGNANT FOR THE LAST TWO DAYS.
I CANT UPDATE MY SITE.
HELP!!
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Ksec Zerothoughts

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  • frustrated

Posted 8 years ago

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Nathan, Champion

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Hi Ksec,

I'm so sorry to hear you'e having this problem. Have you tried clicking on the "Forgot your password" link?



Have you forgotten your password or will it not let you login?

What happens when you try to login?

Kind Regards,
Nathan
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Ksec Zerothoughts

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I DO REMEMBER MY PASSWORD BUT IT WONT LET ME LOG IN, ALL I SEE IS "logging you in.." AND IT STAYS LIKE THAT FOREVER .
I HAVE A BRONZE ACCOUNT.
THIS IS NOT COOL!! :((
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Nathan, Champion

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Thanks Ksec for the reply.

When that's happening, just go to the top and click "Log out" and then the login box will come up. Just login like regular and it should redirect you to My Yola.

This is an issue where the system gets confused if you're logged in or not. (It's kinda weird) It's a bug that has been there for a while.

I hope this helps!

Please let me know if this does not work.

P.S All CAPITAL letters, on the internet, means that you're yelling. I'm sure that you don't mean to yell, but that you're frustrated, because I would be frustrated too! :)

Thanks,
Nathan
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Brianna

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Hi Ksec,
Sorry to hear you are having this issue. Please let us know if Nathan's suggestion doesn't help. We will be happy to look into this further with you if needed.
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Ksec Zerothoughts

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Sorry Nathan, I do tend to be impolite when I'm frustrated... Apologies.
Its working now. I can login to my account :))
Thanks Nathan/Brianna.
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Nathan, Champion

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It's okay. I'm glad you got into your account! :)
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Francois, Employee

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Hi Ksec,

Thanks for getting back to us to let us know that you are able to log in. Please don't hesitate to let us know if this happens again.