I can't remember the password for a particular website page

  • 1
  • Question
  • Updated 9 years ago
  • Answered
Photo of Robzi


  • 1 Post
  • 0 Reply Likes
  • annoyed

Posted 9 years ago

  • 1
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi Robzi
If you are referring to the password you assigned to to one of the pages on your SynthaSite website, here is what you need to do:

To check what Log in ID and Password you assigned to your website:
1) Log in to your SynthaSite account and open your site
2) Click on the "Site Manager" tab
3) Click on "Site Password Protection"
4) A dialog box will open up and you will be able to see what Log in ID and password you assigned to your site. You can also change it if you wish. If you make any changes to the Log in ID and password, remember to update you live site to make this change effective on the live version of your site.

If this does not solve your problem, please let me know.