I can't save text on my site

  • 2
  • Question
  • Updated 9 years ago
  • Answered
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Danny

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Posted 9 years ago

  • 2
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Sanja, Official Rep

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Hi Danny

Can you please share with us your site url so that we can take a closer look at what's happening?

Would you mind sharing more details about what's happening with your text - the process of how you're going about to save your text and what happens afterwards? This will help us to better troubleshoot what is going on.
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Monique, VP of Customer Support

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Hi Danny

In addition to Littleus' questions, can you tell us what browser and browser version you are using? I am especially interested in finding out if you are using Internet Explorer 8. If you could get back to us on these points we will see if we can figure out what the problem is.
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Danny

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I'm using Ie 8 and I just wrote some text describing my website and then saved it. I typed website in the address bar and seen that the text was not there. Any ideas
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Monique, VP of Customer Support

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Try clicking the "compatibility button" next to the refresh button in your browser. Make sure you add www.yola.com and the address of your site to the compatibility settings. If your text still does not show, please get back to us.
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Sanja, Official Rep

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I think I'm starting to understand... the description regarding your website may take time to appear on Google. The next time Google crawls your site, it will note the changes and make the updates accordingly. I think this is the answer you're after?