I can't see a preview of my sites when I login in to my account. When I click to open one this message remain on the screen forever " loading synthasite"

  • 1
  • Problem
  • Updated 11 years ago
  • Acknowledged
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I can't see a preview of my sites when I login in to my account. When I click to open one this message remain on the screen forever " loading synthasite"
Photo of phil

phil

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Posted 11 years ago

  • 1
Photo of Marije

Marije

  • 4636 Posts
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Hi Phil,

Can you try some of the following steps:
1. Logout of SynthaSite and restart your browser. Login again.
2. Clear your browser's cache, go here for more info: http://www.wikihow.com/Clear-Your-Bro...
3. Check that your internet connection is working ok
4. You can even try another browser like Firefox or Opera - if you use IE

Please let us know if any of the steps above work.
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phil

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I have tried all yet its still did not solve my problem
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Kershnee

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Hi Phil,

I"m sorry those steps didn't resolve your problem. Can you please email support@synthasite.com and I will help you from there.

I will also post the answer here once this has been resolved.

I await your email.