I can't send emails

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  • Updated 6 years ago
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I get the message

'ian.hudson@gmail.com' on 07/03/2012 05:55
554 5.7.1 : End-of-data rejected: user not permitted to relay
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Posted 6 years ago

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Photo of Jackie


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In order for us to investigate this further, we will need some more information from you:

- The login email address to your Yola account
- Which mail application you are using Yola Mail / Google Apps etc, and your email address
- Does this happen to all of your emails or only one email when you try to send

This should be enough to get us started, but we may need some further information later on.
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Ian Hudson

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ian.hudson@gmail.com is not your email address.

gmail do not accept the dot in the names so all emails forward to ianhudson@gmail.com
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jeremy, Employee

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Hi Ian,

Can you please tell us your email address linked to your Yola domain so we can check the settings on it.

Unfortunately there is not enough information for us to work from as we don't have a user with the email address of ianhudson@gmail.com or ian.hudson@gmail.com

Many thanks for working with us on this.