I can't send emails

  • 1
  • Question
  • Updated 8 years ago
  • Answered
I get the message

'ian.hudson@gmail.com' on 07/03/2012 05:55
554 5.7.1 : End-of-data rejected: user not permitted to relay
Photo of irhudson


  • 1 Post
  • 0 Reply Likes

Posted 8 years ago

  • 1
Photo of Jackie


  • 640 Posts
  • 35 Reply Likes

In order for us to investigate this further, we will need some more information from you:

- The login email address to your Yola account
- Which mail application you are using Yola Mail / Google Apps etc, and your email address
- Does this happen to all of your emails or only one email when you try to send

This should be enough to get us started, but we may need some further information later on.
Photo of Ian Hudson

Ian Hudson

  • 1 Post
  • 0 Reply Likes
ian.hudson@gmail.com is not your email address.

gmail do not accept the dot in the names so all emails forward to ianhudson@gmail.com
Photo of jeremy


  • 1349 Posts
  • 90 Reply Likes
Hi Ian,

Can you please tell us your email address linked to your Yola domain so we can check the settings on it.

Unfortunately there is not enough information for us to work from as we don't have a user with the email address of ianhudson@gmail.com or ian.hudson@gmail.com

Many thanks for working with us on this.