I can't send mail from my yola mailbox

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
I can't seem to send mail from my yola mailbox. I get the following message:

We were unable to send your message. Please try again later.
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Beth Cox

  • 6 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
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Gop

  • 7473 Posts
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Hello Beth,

( 12 hours later) Has this now resolved?
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Laura Thomas, Social Media Coordinator

  • 4536 Posts
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Hi Beth,

Please let us know if you are still struggling to access your mail. If so, have you tried accessing your account from an alternate browser or clearing your cache?
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Beth Cox

  • 6 Posts
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I'm having this problem again. I've cleared the cache and checked that I have cookies and java enabled. I'm using Mac Mail to send emails. This is a business account so it's essential that the problem is resolved ASAP.
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Beth Cox

  • 6 Posts
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I discovered what the problem was. I was being stopped by language filters because the email contained the word s**uality. This is one of the things that I have to discuss at times due to the nature of my work. Is there any way of removing the word ban?
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Lyall, Official Rep

  • 142 Posts
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Hello Beth,

I am glad I reached you!

As discussed, I have sent you an email - please let me know how it goes.