i can't upload any image/pictures for my website. I kept on receiving " authentication failure"!

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
Photo of Maria Azucena

Maria Azucena

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Posted 5 years ago

  • 1
Photo of Crystal

Crystal, Champion

  • 250 Posts
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Hello Maria,

Which Browser are you using? Have you tried it with Chrome or FireFox? Chrome & Firefox are most compatible with Yola. Also have you updated your javascript and flashplayer?
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
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Hello Maria

Adding on Crystal, can you please send us the file you tried to upload to support@yola.com? Please use your login e-mail and add an explaining subject. Thanks.