I can't upload photos that have been edited in photoshop.

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  • Updated 8 years ago
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I'm trying to upload a poster that has been edited in photoshop.

For the last few months this hasn't worked.

I can upload standard images, but nothing that has been edited. All the file sizes and details of the images are the same as images that have previously worked.

Our website looks awful and we have a big event coming up - emails and phone calls to yola support have achieved nothing.

Please help...
Photo of bean


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  • angry

Posted 8 years ago

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Photo of Gop


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Hello Bean,

I'm guessing that the image file sizes are greater than the allowable. The best way to manage these is to save the images optimised for web use which is an option in Photoshop (File>Save for Web). Keep your images to 100 Kb or less and I think you will be fine.