i cant view my website

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  • Updated 10 years ago
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i hit publish and put my own domain name in but it didn't publish how long does it take
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  • confused

Posted 10 years ago

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Monique, VP of Customer Support

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Hi jk13

If you are using option 1 in the publishing dialogue (synthasite subdomain) you should be able to view your site immediately.

If you are publishing to your own domain you need to log in and configure your DNS settings from the domain name management pages of your chosen domain name registrar (the company you bought your domain name from) Once you have done that it can take up to 48 hours, but it can also be a lot quicker.

Here is a link to a post in this forum which will tell you how to set up each of the different publishing options:

If you have any difficulty, or if you still can't see your site after you have followed the instructions I linked to above, please get back to us and tell us what your domain name is and who your domain name registrar is and we will do our best to help.

Best wishes