I don't get my page when I type my URL

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  • Updated 10 years ago
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Sorf

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Posted 10 years ago

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Marije, Official Rep

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Hi Sorf,

Could you let us know what URL you are using?
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Sorf

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Hi,
I typed what was given by SynthaSite: http://sorflaten.com

Also, I used the 208.75.208.172 given me to use as a forwarding address for my personal URL www.sorflaten.com (I added that to my URL in godaddy.com)

So, I thought I was all ready to go. But typing in any over these URLs only gets me the "hsnetsolutions" home page. It says "Home" and "Click here to edit this text widget" and "Double click to edit this HTML Widget". None of those links work.

What to do?
thanks
John
johnsorflaten@alumi.usc.edu
Photo of Marije

Marije, Official Rep

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Hi John,

When I lookup your domain, I can see that you've changed the nameservers to our IP address when it should be the A Record. You can get step-by-step instructions on our tutorial: http://www.synthasite.com/tutorials/p..., and I've added the steps below too.

Here are some instructions that might help you with GoDaddy:-
1. Go to the GoDaddy website
2. Under 'Domains' on the menu choose 'My Domains'. This will take you to your GoDaddy domain manager. NOTE: at this stage you may be required to login
3. From the 'Domain Manager' interface, click on the domain you want to edit
4. Now click: Click on 'Total DNS Control and MX Records'
5.Now you need to edit your A record. Click on the icon in the section: A("host")
6. In the box where it says "Points To Ip Address:" put the SynthaSite IP: 208.75.208.172 and click OK
7. Your domain should now point to SynthaSite. You can test if this has worked by typing your domain into your browser. If all has worked correctly you should end up at the SynthaSite homepage. Don't be too worried if this is not the case, bear in mind that DNS changes, like you have just made, can take up to 48 hours to propagate through the internet.

I hope that helps!