If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Are you possibly participating in either they GYBO or GBBO program? If that is the case, Yola Mail is not an option and your being able to purchase it is a bug on our side. If you are participating in one of those programs and purchased Yola Mail please email us at email@example.com and we will provide you with a refund and some information on the alternative, Google Apps.