I GIVE UP, LAST TRY, REFUND OR COURT PROCEEDINGS !.

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  • Updated 6 years ago
MY SITE HOMECOUNTIESCARPENTRY NOT SHOWING AFTER 6 MONTHS ON ANY KEYWORD, GOOGLE WEBMASTER TOOLS SHOWING NO INFO ON SITE, CAN ONLY BE FOUND BY FULL URL, NO MORE EXCUSES PLEASE, CAN YOU SORT IT YES OR NO WITHIN 3 DAYS ?, IF NOT I REQUIRE FULL REFUND OR I WILL TAKE IT FURTHER
my email = woodcarpenters@gmail.com
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martin collumbell

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Posted 6 years ago

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Monique, VP of Customer Support

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Official Response
Hi Martin

I have reviewed your support history both in this forum and in our helpdesk and I can see that we have provided you with extensive information on this topic. Please note that the information we have shared does not constitute "excuses" as you have characterized it here - it is useful advice on how to show up for relevant keywords and drive traffic to your site. I particularly notice the detailed, personal advice sent to you by one of our SEO experts, Jeremy on 9 September 2012. However, I regret to see that you never replied back to him so we do not know if you have implemented any of his suggestions.

Further note that the way your site appears in the search engines is neither a basis for a refund or for any legal action. Yola provides you with all the tools you need to build and publish a site and drive traffic to your site. However, only you can use these tools to achieve the desired results. In addition, no one fully controls how the search engines rank your site for the keywords that you are competing for. You can only do things to give your site a better chance and we can certainly assist you with this.

I understand that it can be a daunting and frustrating process, but we really are doing everything we possibly can to make you successful. My advice would be to apply your energy in a constructive way by replying back to the email that Jeremy sent you and work through his suggestions, as they are your best chance at getting your site to come up in keyword searches. I will also ask him to email you again just to make sure that we follow up on the correct email case.