Why is my site disabled although my subscription hasn't expired yet?

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  • Question
  • Updated 6 years ago
  • Answered
  • (Edited)
Hello. Why has Yola disabled my website when the site doesn't expire until May 12, 2012. The site is www.alltradesfundraising.ca. Thanks for the input Stepheney.
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van gaidosch

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  • quite concerned.

Posted 6 years ago

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darrensmith

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hi
i was able to use the site so its still live.
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Stefan, Official Rep

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Hello van gaidosch

I can confirm Darren, when I click on your link, I can open your website without problems. I have also checked your Yola account, and your site hasn't been disabled nor has it expired. Your account and all your websites show as active.

What made you think your site was disabled? Do you have problems accessing your site when you type your URL, or can't you access your site from your My Yola Dashboard? If the problem persists, please provide us with more details, so that we can investigate further.