I had a problem with my web page

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  • Question
  • Updated 5 years ago
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I pay my due on my web page on 02.10. 2012 and it is supposed to be pay back on the same month but my page is down, how come?
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Judith Ghashghaie

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  • frustrated, mad, sad and very desanponinted

Posted 5 years ago

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Stefan, Official Rep

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Hello Judith

When I check your Yola account, I see that your domain has been renewed, but your hosting package hasn't. You will need one of our hosting packages Yola Bronze, Yola Silver, or Yola Gold to publish your website to your custom domain again.

Please upgrade to one of our hosting packages by clicking on the Upgrade button in your My Yola, or click on "Account", and then on "Upgrade" next to your hosting package. After upgrading, you will be able to republish your website to your custom domain.

Please let me know if you have any questions.