If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Our public Support Forum is not the best place to solve account-related issues as we'd like to protect your privacy and may need to exchange confidential information with you. I've checked your account, and we will need to continue assisting you on this matter via e-mail. Please send us your request using our Contact Support Form. Thanks.