I have bought my own domain and the page isnt showing on the internet

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
I recently bought my own domain and the website says it takes 24 hours, it had been over 2 days now and the website is still not showing on the domain purchased.
Photo of Anna Thurland

Anna Thurland

  • 4 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Francois

Francois, Employee

  • 282 Posts
  • 19 Reply Likes
Hi Anna Thurland,

Can you please let me know what the domain is that you have published your website to? Once I have this I can investigate further.
Photo of Anna Thurland

Anna Thurland

  • 4 Posts
  • 0 Reply Likes
annathurland.co.uk
Photo of Francois

Francois, Employee

  • 282 Posts
  • 19 Reply Likes
Hi Anna Thurland,

Thank you for getting back to me with the domain details. We are currently experiencing some problems with site publishing that our engineering team is working on fixing. This seems to be intermittent and happening only to a small number of customers. If you could try publishing again in a few hours, it might very well work for you. We will be getting back to you as soon as we have a fix in place.
Photo of Anna Thurland

Anna Thurland

  • 4 Posts
  • 0 Reply Likes
thankyou, have tried it again today and its still coming up with server not found as if the website/domain isnt even there :-s
Photo of Nazlie

Nazlie

  • 1721 Posts
  • 51 Reply Likes
Hi Anna

I just had a look at your DNS records and found a problem I was able to fix. Please check your site over the next 24 hours. If you are still not able to see your site online.

Nazlie
Photo of Anna Thurland

Anna Thurland

  • 4 Posts
  • 0 Reply Likes
thankyou very much, it seems to be working fine now! :)