I have just switched from Google Chrome to Firefox and when I go to enter my login information it says it is invalid. What is up?

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  • Updated 9 years ago
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I have just switched from Google Chrome to Firefox and when I go to enter my login information it says it is invalid. What is up?
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April

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  • frustrated

Posted 9 years ago

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jeremy, Employee

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Hi there April,
Would you be able to send us your domain name so that we can see what your log in details are. Please email us at support@yola.com and we will be able to help you further - It would be best not to post your personal information here.

You can mark it attention: Jeremy.
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UK Duke, Champion

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Hi April, I presume you have installed a new version of firefox?

The newest version is 3.0.11.

You can check what version your using or check for updates by clicking help from the main menu.(then 'about mozilla firefox' to check the version)

This is the only reason i can think of why it would make any difference changing. Firefox is the best browser to use with Yola.

You could also (just for the sake of it) try cleaning both the browsers history.

Lee.