If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Thank you for referring someone to Yola. If you used our "Refer a Friend" program then we clearly state that you: "Earn $10 in Yola Rewards for every friend who makes their first Yola Silver purchase."
So it is possible that your friend signed up, but hasn't upgraded to Silver yet. Also note that this is not a cash reward but a $10 credit towards your next Yola purchase.