I have problems with uploading photos. Help me please!

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  • Updated 11 years ago
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I tried uploading photos (10 KB each, .jpg form) but uploading never came to an end! What could be the problem?
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Posted 11 years ago

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Photo of Monique

Monique, VP of Customer Support

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Hi GeoJoe

Any chance these photos were edited in Photoshop? The problem could be that the images have a CMYK color mode attached to them - which is not web friendly. You should be able to set your color mode to RBG-16bit and you will then be able to upload them.

If that does not help, please email a copy of one of your images to support@synthasite.com so that we can take a look.