i haven't received a reply from yola

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  • Question
  • Updated 6 years ago
  • Answered
hi, i sent in an e-mail to yola on the 3rd september and it is now 7th. is there a problem??
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smithy

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Posted 6 years ago

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Laura Thomas, Social Media Coordinator

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That does sound unusual. I can take a look for the message if you tell me the email address you used to send it. In the meantime have you resubmitted your question or do you still need help with something?
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smithy

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the e-mail that i used to send was smith_paul_1992@hotmail.co.uk
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Laura Thomas, Social Media Coordinator

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Hi smithy,

The last email we have from that email address is over a year old. Can you please resend your request via our support form or tell me what I can help you with here?