If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
That does sound unusual. I can take a look for the message if you tell me the email address you used to send it. In the meantime have you resubmitted your question or do you still need help with something?