i just started my acct. but can not log in?

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  • Question
  • Updated 10 years ago
  • Answered
Photo of mar

mar

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  • not happy of course after putting my full name email and pwd i can not log in??

Posted 10 years ago

  • 1
Photo of mar

mar

  • 2 Posts
  • 0 Reply Likes
just wanted probably only your email for friendly chat
Photo of Marije

Marije, Official Rep

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Hi Mar,

Are you unable to login to your SynthaSite? The login area is on the top right of our homepage.

You could have made a typo with your password and you can reset it by following the steps below. Alternatively, you can send an email to Support (support@synthasite.com) so that we can look up your information and find out if there is a typo with your email address.

You can reset your password as follows:
1. Click on the "forgot password" link below the login boxes in the top right hand corner of the SynthaSite homepage or click on this link http://www.synthasite.com/user/forgot...
2. Fill in the email you used to create your account
3. Check your email inbox (and the junkmail folder if you don't receive it.) An email will be sent to you with a link to click on.
4. This link will take you to a page where you can reset your password
5. You will then be able to log into your account with your original email address and your new password.