I live in Hawaii and my own store wont ship to Hawaii!

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  • Updated 8 years ago
My own store wont ship to Hawaii (I live in Hawaii) how do I change that?

I just started my Yola Store and still trying to figure it all out. I completed all the steps and customized the details. So I went to my published page, created an account and proceeded to make an "order" (Mock one for testing). Well, I entered my zip code so the shipping rates will generate and it said I can't ship to Hawaii. But my companies address is in Hawaii. How can I fix this?
Photo of Sarah Privitar

Sarah Privitar

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  • confused.

Posted 8 years ago

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Photo of Gop


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Hi Sarah,

can you let us know which shipping carrier you've selected for your store?

I think you will be able to fix this easily. Also try a continental US zip-code as well.
Photo of Stefan


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Hello Sarah

Gop has given you some good advice (thanks, Gop). Please let us know if you need further assistance. Thanks.