i made payment usd 23 to renew my site, but still it is not acting, pls help me

  • 1
  • Question
  • Updated 8 years ago
  • Answered
Photo of satheeshuae


  • 2 Posts
  • 0 Reply Likes

Posted 8 years ago

  • 1
Photo of Gop


  • 7473 Posts
  • 2115 Reply Likes
Hello sathee,

Yola support will respond to this query for you when they are available. It shouldn't be too long a wait for this.
Photo of Jackie


  • 640 Posts
  • 35 Reply Likes
Hi satheeshuae,

We have recently introduced domain hosting subscription packages as well as lowered our custom domain pricing.

In reviewing your account I can see that you have renewed your Yola Bronze subscription for $23.00. Yola Bronze is a hosting package and is renewed separately from your domain. Domain renewals are now available from $11.95 / year.

You still need to renew your domain, and you can do so as follows:

- Log into your Yola account.
- Click on the "Domains" link on the left-hand side.
- Click on the "Renew" button to the right of the domain you'd like to renew.
- You will be taken to the domain renewal page where you can choose the length of time you would like to renew your domain for, as well as the option to enable or renew domain privacy and Yola Mail.
- Follow the steps to make the payment and complete the renewal.