I need help loging in

  • 1
  • Question
  • Updated 10 years ago
  • Answered
I just started a Webpage yesterday.. now there is a problem with me loging in to edit.. I've tried to contact for new pawssword No success.. how can I get back in.... I can view my page from yesterday so I know it is there, and I also get a reply that my password is in my mailbox... Please Help
Photo of Janet


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  • sad

Posted 11 years ago

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Photo of Shep


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Have you checked your bulk mail? Also, when you signed up yesterday it sent a verify email, have you verfied yet?
Photo of tony


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same with me
Photo of Monique

Monique, VP of Customer Support

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Hi guys

I am sorry I overlooked this question. What often happens is that you accidentally misstyped your email address when you created your account originally, or you have more than one email address and are trying to log in with the wrong one.

If recovering your password does not work, send an email to support@synthasite.com. Tell us what name you used when you created your account and we will try to recover your details for you.

I apologise for the inconvenience and would like to do all I can to help.