Can't access my e-mail

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
  • (Edited)
For the first time I have this error, "We are experiencing a problem validating the domain associated with your mailbox." Help! I can't access my email directly or by the alternate method.
Photo of Richard Mountain

Richard Mountain

  • 2 Posts
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  • frustrated

Posted 7 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
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Hello Richard

I'm sorry to hear that you're experiencing this problem when trying to access your Yola Mail. Can you please provide your URL or login e-mail address to your Yola account (no passwords, please), so that we can track your account in our system and check? Thanks.