If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
This is something we would need to help you with privately as we don't discuss account access issues on our public forum for security reasons. Please email email@example.com and we will do our best to assist.