I need to access my website www.mokgatlelodgepilanesberg.yolasite.com

  • 1
  • Problem
  • Updated 8 years ago
  • Acknowledged
Please help. We need to change the contact number written on website "http://mokgatlelodgepilanesberg.yolas... " Please note that we have failed to trace the person that created that website for us, and it is making us loose a lot of business as the contact number is wrong. It is wrongly written as 0832005949 instead of 0822005949. Please help us change this number.
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Nonni Mavundla

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  • frustrated

Posted 9 years ago

  • 1
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Hello Mavundia,

our e-mail support has replied to your request. Thanks for using our support forum.
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Francois, Employee

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Hi Nonni Mavundla,

I found a related support request in our queue, to which I responded earlier.

In the interests of security and according to our privacy policy the person who owns the site is the one who created the account and is in possession of the login email and password. In terms of our legal process we cannot disclose this information to others without a warrant or a subpoena requiring us to do so. We also cannot become involved in any personal disputes that have arisen over arrangements entered into by private individuals to share a site or an account. Your best course of action is to try to resolve this with the individual concerned.

I hope you can understand our position in this regard.