i need to transfer a website to another account, is this possible?

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  • Updated 10 years ago
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i have created a website for a client and now that it is ready, i need to give it to them. i don't want to give them access to my account, so is there a way i can create an account for them and then transfer the site to them?
BTW synthasite is great! I have told all my friends and associates about it...
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Vez

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  • a bit annoyed thinking i might have to redo the website from scratch...

Posted 10 years ago

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Monique, VP of Customer Support

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Hi Vez

Thank you for your positive feedback and support.

While it is possible to change the email address and password of an account, it is not possible to transfer a single site from one account to another.

Do you have more than one site in your account? If so then I am afraid I don't have a solution.

However, if you only have one site (the one you want to transfer), you could click on "Edit Profile" and change the email address to that of your client, and then sign up for your own account using your own email address.

For future reference, if you are building a site for someone else, you need to create the account in their name and with their email address from the start, so that you can hand it over to them when the time comes.

I hope this makes sense to you. Get back to me if anything is unclear.
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Boomer, Champion

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Hi Monique,

This one's got me scratching my head?

If we are allowed to download our websites and host it elsewhere, then why can't we download one of the sites in our accounts, delete it from that account, and then upload it back to Synthasite under a new account?
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Monique, VP of Customer Support

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Although we have a way for users to download sites, there is no way to upload them back to SynthaSite. This would be quite complicated, as people could download sites, edit them (possibly break them) and upload them again in a form that would no longer work. I am getting a support headache just thinking about it. . .
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Boomer, Champion

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I understand... just never really thought about it before.

You see I created a site for my wife's accounting business.
I then created another site for myself under her account name.
Her site is only one page so far (did it more to book the name)

So if I understand this correctly, I'll have to delete her site.
Then change the email address for my "multipage" site that is left in the account to one of my own email addresses. Then sign her up again under her own email and create her site again. Does that make sense?
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Vez

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i totally understand and appreciate Monique's response (and it was fast too...), but boomer, you have peaked my curiosity. that just might be a "long" work around for a solution.
maybe there is hope after all!
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Monique, VP of Customer Support

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Sadly Boomer is speculating. Although his idea is clever, in reality there is no functionality available to do what he suggests.
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Vez

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yep, i just tried that... no go... oh well, at least now i know what to do in the future