If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
If you have already bought a domain somewhere else, you can use it to publish your Yola site (available to Yola Silver account holders only). You do this by creating A records (address record) to point to this IP address: "220.127.116.11". You will need to do this configuration yourself and the method for doing so varies from registrar to registrar. You will need to log in to your account with your domain registrar and create 2 A Records (Address Record) to point to this IP address: 18.104.22.168. One A Record for WWW and another one for @.
We have a tutorial outlining the steps to configuring your domain: Publish to a domain you already own. Another option is to transfer your domain to Yola. We accept transfers of the following domains: .com, .net, .biz and .org domains to Yola, so if your domain is one of those, you can follow the steps in the Tutorial: Transferring your domain to Yola so that your domain is managed through us.