I just paid to publish my website, which is www.alternateformsoftransmutation.com. After my money was deducted from my Paypal account, i was told there was a domain error, and my site did not publish. I need to get my site published ASAP. Please advise on what I need to do next.
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- frustrated
Posted 11 years ago
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acw1188,
Can you please email us support@synthasit.com with the details of the error (tell us exactly what was said) and we can work from there.
Can you please email us support@synthasit.com with the details of the error (tell us exactly what was said) and we can work from there.
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same problem and i've already sent a detailed message to support. I'm hoping for a very speedy solution!
Marije, Official Rep
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Thanks Neoma - we've received your email in Support and will come back to you as soon as we can!
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What they told me to do it go back and click on the publishing button again, but instead of paying again there is an option to click that says I already own this site. You click that, and poof, you're published! Try it and hopefully that will work!
- 5 Posts
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What they told me to do it go back and click on the publishing button again, but instead of paying again there is an option to click that says I already own this site. You click that, and poof, you're published! Try it and hopefully that will work!
- 5 Posts
- 0 Reply Likes
What they told me to do is go back and click on the publishing button again, but instead of paying again there is an option to click that says I already own this site. You click that, and poof, you're published! Try it and hopefully that will work!
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My site is published and I paid for adrianscoitt.biz on 24 april. now you're trying to sell me the same thing! what is going on?
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Hi Adrian,
Yola have separated the hosting and the domain subscriptions. I suspect what you are experiencing again is the other subscription.
Yola have separated the hosting and the domain subscriptions. I suspect what you are experiencing again is the other subscription.
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Support the site started to do the same thing as last night but now it's up and running so you can disregard the emails I just sent you about 15 minutes ago.
Marije, Official Rep
- 4636 Posts
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Thanks Neoma - We received your emails. I'm glad to hear your site is up and apologise for the glitch!
acw1188
Monique, VP of Customer Support
Ruth
Did you use that link, because it seems I misspelled the synthasite email address.
If you did, can you resend your email to support@synthasite.com
and I am very sorry for the inconvenience.
Vicky
Marije, Official Rep