I purchased from Yola - now I have weird transactions in my account

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  • Updated 9 years ago
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I purchased my own domain name via Yola this morning. As soon as I made this purchase, I noticed that two other withdrawals were pending in my account. One was for $1.00 for Vistaprint and one was for $7.80 for www.b2.co.uk/. I have not made purchases with either place so I can only assume this is because I made a purchase through Yola. Has anyone else had this problem? What are these fees for? How do you get them to stop? Can you get that money back?
Photo of michelle.l.skala


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Posted 9 years ago

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Photo of Justine


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Hi Michelle,

I am sorry to hear you are experiencing this problem.

I understand your concern about these transactions, and I can assure you that when you make a purchase with Yola, your credit card details are completely safe. You can take a look at our tutorial about the measures we take to protect your information: http://www.yola.com/tutorials/article....

It may be a good idea to contact your bank regarding these transactions from Vistaprint and www.b2.co.uk as they will be able to provide you with more information and assist you further. You could also contact Vistaprint: http://www.vistaprint.co.uk/customer-... and the creator of www.b2.co.uk for further information: david@301.co.uk.

Please do keep us updated about this issue.