If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
SynthaSite is a free service - there is no charge to create a site with the tool or host it on our servers.
There is a small charge for some additional features, such as purchasing your own .com domain name, but these features are entirely optional. I should note that none of these features charge you per visit.
Please send us an email at email@example.com if you don't want to post any more details publicly - our team will help you at as best we can. In addition, if you could forward us a copy of the email you're referring to, that may help as well.