i want my site back (i accidentally deleted it )

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  • Question
  • Updated 9 years ago
  • Answered
i accidentally deleted my site just a few minutes ago... please do something ., help me .. i need it back.....
please admin... thank you and more power.
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she

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Posted 9 years ago

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Monique, VP of Customer Support

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I really wish there was something I could do for you. However, once a site is deleted it is permanently removed from our system.

We are working on measures to make it more difficult to delete sites, and ultimately we want to make it possible for people to recover their sites. However, these measures are not in place yet, so we realize that this is little consolation for you.

If there is anything we can do to manually help you rebuild the site, please email us and we will do all we can to help you.
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Dee

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How do U prevent this from happening?
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Monique, VP of Customer Support

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That is a great question. Right now when you try to delete a site there is a warning message asking if you really want to do this. However, we have realized that most people click "ok" without reading the message and once they do this it is too late to go back. We are therefore making some changes that will make it impossible to delete a site without consciously taking a very specific action to do so. In the meantime we advise people to be very careful to not click the "delete" button without thinking whether they really want to do this. We hope to have a better solution in place soon as this issue is a high priority to us.
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UK Duke, Champion

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I would recommend that till Synthasite add this feature people who have a lot to lose should download their sites.

It might be a quick fix idea for Synthasite to add a back up option, you could add a link on the 'My Sites' page and to the publish menu, its not actually anything new, its just a link to the download option, calling it a backup makes it instantly understandable.

Possible back up button;


Where to back up your site today;
.
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Emmy

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That is a great feature request Lee and I will pass it on to our team for future consideration.