If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
We have been receiving some other reports of people unable to access their sites from their My Yola page. What we are hearing is that people can login, but their sites don't load on the My Yola page. Is this what is happening for you.
If you would be able to provide us with some information it would help with our troubleshooting. If you could give us a screen shot of what you are seeing when the page does not fully load that would be great as we would like to see what you are seeing. Also, can you let us know what your geographic location is as well as what browser you are using.
We really appreciate anything you can tell us and we will be working to resolve the issue.