If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Just go to My Yola > Account and click cancel.
I think if you have paid for a full year up front you don't get any money back, but if it is monthly then it will cease at the end of the next billing period.