I want to transfer my domain to wix.com

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  • Updated 5 years ago
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Hi,
I am trying to transfer one of my domains to wix.com, I unlocked it already and yola sent me an email with a code, but the code is useless I tryed to point by IP, but didnt work what should I do?

Maybe I should cancel my domain and purchase from wix?

Thank you
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creativesilhouettes

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Posted 5 years ago

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Monique, VP of Customer Support

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Wix does not support domain transfers. I checked their current documentation and this still appears to be the case. Their support information states: "Transferring your domain name to Wix: You cannot transfer your domain name (purchased elsewhere) to Wix.."

It is not possible to "cancel" a domain and repurchase the same domain. You would either need to transfer it or wait for it to expire, go through the release process and then attempt to repurchase it. Allowing a domain to expire is very risky as you could lose it permanently, so we definitely do not recommend this. You could try pointing the domain and Wix would need to assist you with this.

We would very much like the opportunity to assist you with making a success of your domain as well as your site, so if we can help you make this work with Yola, please let us know.
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Nextgen Designer

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Hello creativesilhouettes,

I don't work for Yola, but I would image, asking them how to transfer an account to a rival company, would be like calling Domino's for Pizza Huts phone number ;P
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Gop

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Hello Nextgen Designer,

Yola truly don't have a protectionist attitude to moving your domain away from their registration. They do support people who have this need and they have produced a detailed tutorial on how to do this.

They really do understand that it's different courses for different horses and state clearly that your domain belongs to you without strings attached.

They do advise people of the potential unknowns like an extra registration fee by the winning registrar; the delay period in the transfer and advise people not to do the transfer at certain periods of their subscription.

They always wish people good luck as they move on and finally they do welcome back anyone who wishes to return after trying other options.