I want to transfer my Yola created windows live email address (name@yoladomain.com) to my newly bought Yola Mail account.

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  • Updated 7 years ago
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I purchased my yola silver account 18 months ago and set up an email account via windows live through your tutorial as I do not believe Yola Mail was available then. I now want to transfer that same email account from windows live to my newly bought yola mail account. How do I do that?
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jessica

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  • stumped.

Posted 7 years ago

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Emmy

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Hello Jessica,
You can purchase Yola Mail and have that email address through Yola, however we won't be able to transfer the actual email account such as contacts, archived emails etc. Here is a link with how to purchase Yola Mail: Setting up your email with Yola Mail.

I hope that helps!

Kind Regards,
Emmy
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jessica

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Hi Emmy, Thank you for your prompt reply....

But to clarify....

I am not too concerned about transferring any emails or contacts to my yola mailbox - I am just wanting to transfer the email address as opposed to creating a new variation as many of my clients and suppliers through my site have my address and I don't want to change it on them so there is no risk of their emails bouncing back.

I am worried that if I setup the mailbox via YOLA (at the moment I have just created a close variation and will change as soon as I get the OK) that my whole other email account that I set up in Windowslive via YOLA will disappear into the abyss... Or is it the case that I will still be able to send and receive emails from both avenues?

Sorry to sound confusing.... but I'm totally confused..

Thanks

Jessica
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diane

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Hi, Jessica,

Is there a particular reason why you would need both Yola Mail and Windows Live? To the user on your site, the email address would look the same. For example, if you have the email address with Windows Live of info@yourdomainname.com, you could have that same address info@yourdomainname.com with Yola Mail. You would then get all the email for that address in your Yola Mail box.
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jessica

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Yes that is the outcome I want - I no longer want to use windows live - but am asking if I am running the risk of losing all my data when I change over?

Actually I have just found out that my email address is no longer working as - when I bought yola mail last night I plugged in my current email address jessica@yourdomainame.com to see if it would automatically create the account for me fuss free. And now my windows live email is no longer working - i just did a test from a separate personal account !!!! eek!

what do I do from here? I need to get my email back up and running asap as I could be losing business....

my desired outcome would be this:

- email account with yolamail without having to change my current email address
-but not losing my current archive on windows live as I have 18 months worth of correspondence.

i await your response as a matter of urgency

kind regards

jessica
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jessica

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crisis averted - did some googling and saw that windowslive would still be there - but it would cease receiving any emails from here on...

so i went ahead and created the jessica@yourdomainname.com and low and behold when i tested the email came through to my yola account.
went back and checked windowslive and all past emails and info are still there.... phew!!!!

thank you for your help and time though!

... jessica
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diane

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Hi, Jessica,

Very glad to hear it!! Thanks for letting us know.