i want to unregister my domain

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  • Problem
  • Updated 6 years ago
  • Solved
i accidently registered a domain name with yola that i no longer want because i found it cheaper else where, now it is unavailable everywhere else. what can i do?
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kburton97

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  • frustrated

Posted 6 years ago

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Stefan, Official Rep

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Hello kburton97

We are sorry to hear that you'd like to leave Yola again. Would you mind letting us know what domain you found cheaper elsewhere? Have you taken into account that you get more than a domain with Yola, e.g. our easy-to-use Sitebuilder, professional Styles, Premium support, etc.? Is there anything else you were unhappy with using Yola?

If you still want to leave Yola, you can transfer your domain away from us to a different registrar. Please note that there is a waiting period of 60 days before you can transfer your domain. This is something beyond our control.
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kburton97

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Hello stefan, it is dizzychimps.co.uk. i signed up here thinking that you could upload your own website but it turns out that you can't, so i looked around and found a domain for £12 for 2 years and a free webhost called 000webhost, which works out cheaper and you can upload your own website.
Kind regards
Kyle
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Stefan, Official Rep

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Hello Kyle

Thank you for your reply! Yes, it's correct that you cannot upload a website made elsewhere to Yola because it would need to match our Sitebuilder. Yola is designed for people who do not have that much knowledge to build their website on their own, but would enjoy using an easy site creation tool as it is our Sitebuilder.

If you should struggle to build your website on your own with your new host and need a powerful sitebuilder, you will always be welcome to come back to Yola.