If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Footer removal is included with the Silver subscription and not with Bronze.
The yola part of the domain name in your url's is because you are using free yolasite subdomains. You need to purchase custom domains like mysite.com or .org or similar for the yola part to disappear. This can only be done with one of the paid plans (Bronze, silver, Gold)
The domain(s) and the hosting plan are separate entities and paid for separately.