If I don't renew my Yola Silver will my Yola Link be the HUGE one even though I had a smaller one before I upgraded?

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  • Updated 8 years ago
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If I don't renew my Yola Silver, when the link comes back, would it be the huge one? Because before I upgraded I had one of the smaller ones because I have been a member before June 21st, 2010. Would it be the smaller one since I signed up before that date or would it be the bigger one?

Thanks in advance,
Nathan
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Nathan, Champion

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Posted 8 years ago

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Brianna

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Hi Nathan,

I have to be completely honest. I am unsure what your footer will look like if you choose to let your Silver package expire. I will do a bit of investigating and make sure either myself or a colleague responds to this in a prompt manner. Thanks for your patience during the remainder of this weekend!
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Nathan, Champion

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Okay, thanks Brianna! :)
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Brianna

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Hi Nathan,

Thanks for your patience as we looked into this. The Yola Footer size is determined based on your sign up date. Since your account was created before the Footer increased in size, if you choose not to renew your Silver subscription, your footer will revert to the smaller sized footer.

Please let me know if you have any further questions in this regard.

Cheers!
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Will

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As Brianna said, it is done by sign up date. If you footer logo was small when you signed up, yes, it will stay small when you downgrade. If however, it was large before, I guess that it would get bigger. Don;t hold me to that though. I don;t do well when people hold me to things :)
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Nathan, Champion

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Thanks Will, thats right! If it's smaller before it will always be small if you downgrade and if it was big before it will always be big if you downgrade.
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Will

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You very welcome Nathan
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JC

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Hi Nathan, don't worry,didnt' think you were rude in reply/or abrupt. These computers get a little tiring after a while! So, hopefully everyone now understands, that:
prior ... if a small Yola logo at footer, if upgrade to Silver, and later downgrade back to free.... it will return to the smaller Yola footer.
Similarly, if now a large footer.... upgrade to Silver/downgrade to free.. it will be back to the larger Yola footer.
Yes, know I am repeating everyone's above, but all in one paragraph for any others viewing.
Thanks Nathan - thoroughly enjoy all your postings!
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Nathan, Champion

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Ok, thanks for letting me know, JC.