Is my website unavailable while it's publishing?

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  • Updated 7 years ago
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Hi there,

I've noticed that sometimes I click publish to update some content and, while it's updating, if I try to get into the pages being updated I get an error message.

Is that a common and unavoidable issue, or there's something I could do about it?

Thanks,
Jose
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russianforfree

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Posted 7 years ago

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Sanja, Official Rep

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Hello Jose,

In order for us to understand what is happening, please can you share the error message you see?
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russianforfree

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Hi Sanja,

This is the message. The usual 404 error

404. Sorry, we can't seem to find that page,
click here to return to the homepage

I've been getting this message since I started with Yola. It now concerns me because our traffic has grown and I wouldn't like my visitors getting this messages, since I update my website on a daily basis.

I get this message when trying to visit pages that have some new changes and while Yola is publishing. I tried visiting pages with no updates while Yola is publishing and it works ok.
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Stefan, Official Rep

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Hi Jose

You can get this error if

  1. your updates haven't become effective yet or

  2. your browser has still saved an older version of your website in the cache



Please allow one minute for changes to become visible.
To clear your cache, please see this information: Clear your browser's cache.
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russianforfree

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Hi Stefan,

Thanks for your reply. Does it mean that from the moment I click the green button (to publish my changes) and during approximately one minute, some parts of my website won't be available?
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Nazlie

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Hi russianforfree

Sorry I think there's been some confusion. When you publish your site, all your changes should be reflected almost immediately. If you are seeing a 404 error, we can take a look at why this is happening.

Are you seeing the error appear on specific pages? If so, which are they?

Nazlie
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russianforfree

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Hi Nazlie,

When I update my site I see the 404 error often, not always but not seldom. I update my site everyday and let's say that 3 out of 4 days I have the problem.

I don't know if this is a problem on specific pages or the website, because when I update I go and check the updated pages and that's where I find the problem. But I could be that it also happens with all my website.

Do you think this might have something to do with the load time of my site?
I use http://tools.pingdom.com to check how long it takes and most of the times I get over 20 seconds load time, even on pages where there's nothing by plain text, a couple of (small images) and the sharing button for Facebook, Twitter, etc.

Besides, Google Analytics has a new "site speed" feauture (pretty useful) and according to this, some days I have (during the whole day) and average load time of 40 seconds.

I don't have crazy huge files (for example now the largest image in the home page at www.russianforfree.com is 16kB and the rest are 6KB or below).

Any suggestion?

Thanks
Jose
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Nazlie

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Hi Jose

Thanks for this information. I've done the same as you did and ran your site (russianforfree.com) through Pingdom Tools. I think I see why your site might be slow. There is a script on your home page that is trying to connect with a server elsewhere and is taking some time to do so. Here is the screen shot:



I think it could be the "Share This" widget you have on your home page. What you can do, is remove that widget and then republish your site to see if that helps.

Let us know if you need more help with it.

Nazlie
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russianforfree

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I Nazlie,

I've seen that cripts are an issue. I've been doing some tests and I have to clean up my home page.

But I still have the issue about the 404 error. Is this a common problem or you've never heard of it (which would mean something is going on with my site)?

Cheers,
Jose
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Sanja, Official Rep

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Hello Jose,

Can you please share the specific links that are taking you the 404 page?