I'm getting the message "we were unable to send your message"

  • 1
  • Problem
  • Updated 5 years ago
  • In Progress
trying to send out an email but get the message. Sending to just one person.
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Cheryl Mathwig

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

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Hello Cheryl

Do you refer to Yola Mail? If so, can you please send us your request via e-mail? We may need to exchange sensitive information with you to access your Yola Mail account and look into the issue. I'll mark this problem as solved.
Photo of Cheryl Mathwig

Cheryl Mathwig

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Stefan,
I'm not sure what you mean. I used the form you have on the Yola site. I don't mind giving you our other email address. It is friendscclibrary@gmail.com

And no, the problem is not solved. Very frustrating.

Cheryl
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Laura Thomas, Social Media Coordinator

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Hi Cheryl,

The Yola Mail account associated with friendscclibrary.org has expired. Is that the mail account you are referring to?

Please let us know if you are struggling with a different subscription.