I'm having trouble pointing my domain away from Yola

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  • Updated 6 years ago
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I am trying to point my domain, but it continually rejects what I fill in. I have the correct IP addresses, so is there something I'm doing wrong in the Name fields? I have simply been naming them 1 and 2.
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Jay

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Posted 6 years ago

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Gop

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Hi jay,

If you are pointing to external Name Servers then the names must be real and as assigned by the receiver. You can't create random names.

If you are using A records then it's the domain names that must be used.
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Jay

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Where would I find these names?
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Gop

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Hi Jay,

These should be listed by your new hosting service. It's their data.

What is the name of the hosting service I can try and find out with you if you like?

It would be good to see any instruction that you may have as I'm still not clear if they are using Name Servers or A records?